Returns & Warranty

We want you to buy with confidence. Every item is inspected and graded before it's listed, and the exact unit is photographed. Here's how returns and warranties work.

7-day returns

If something isn't right, you have 7 days from delivery or pickup to return most items for a refund or exchange. Items should be in the same condition you received them, with any packaging and included parts.

What can't be returned

• Parts / As-Is items are final sale — they're sold exactly as described and priced accordingly.
• Items damaged after you received them, or returned with missing parts, may not qualify for a full refund.

Manufacturer warranty

Many of our New and factory-sealed items still carry the manufacturer's warranty, honored directly by the brand just as it would be at retail. Open-box and used items are covered by our inspection and 7-day return window rather than a manufacturer warranty, unless noted on the product page.

How to start a return

Stop by the warehouse in Miami, or reach out and we'll sort it out:

• Call or text 305-400-9036
• Use our contact page with your order number

Refunds go back to your original payment method once we've received and checked the item.